Tcl99 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Tcl99 Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game.

Tcl99 Casino operates under a licence issued by the Curaçao Gaming Authority (GC). Player information is stored confidentially, and a responsible gaming section is available on the site.

1. Acceptance and general conditions

These Terms & Conditions form an agreement between you and the operator of Tcl99 Casino. By accessing the website, opening an account, depositing money or using any service, you confirm that you have read, understood and accepted these terms, together with any additional rules displayed on the website. If you do not agree with any part of these terms, you must not use Tcl99 Casino.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking the laws that apply to you before accessing the website. Gambling may be restricted or prohibited in some locations. Tcl99 Casino does not suggest that its services are suitable or lawful for every person or location.

You must be at least 18 years old, or older where the law requires, to use the website. Tcl99 Casino may request evidence of age and identity at any time. If you cannot provide suitable evidence, access to your account may be restricted, suspended or closed. A person who is under the legal gambling age must not create an account, use another person’s account or participate in any game.

These terms may be updated from time to time to reflect changes to the website, services, law or operational requirements. The current version will apply when you use the website. Where appropriate, important changes may be brought to your attention. You should review this page regularly. Continued use of Tcl99 Casino after an update means that you accept the revised terms.

2. Accounts, identity and security

You may only open one personal account unless Tcl99 Casino has expressly authorised otherwise. Your account must be registered in your own name and with accurate, complete and current information. You must not create an account for another person, allow another person to use your account or transfer your account to someone else.

Provide truthful information during registration and whenever information is requested.
Keep your login details private and take reasonable steps to prevent unauthorised access.
Notify Tcl99 Casino promptly if you believe your account has been accessed without permission.
Use only payment methods that belong to you or that you are authorised to use.
Update account information when it changes or when the website asks you to confirm it.

You are responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access. Tcl99 Casino may carry out age, identity, payment, fraud, anti-money-laundering and other security checks. You agree to provide information and documents reasonably required for these checks. Information may include proof of identity, age, address, source of funds or ownership of a payment method.

An account may be suspended, limited or closed where information is inaccurate, checks cannot be completed, multiple accounts are suspected, the account is used unlawfully, or these terms may have been breached. Where permitted by law, Tcl99 Casino may also withhold or review transactions connected with suspected fraud, misuse or prohibited conduct.

You must not use the website to conceal the source of funds, evade legal obligations, launder money, support criminal activity or act on behalf of another person. You must not use automated systems, bots, software, scripts or other tools intended to interfere with the website or gain an unfair advantage.

3. Games, deposits, withdrawals and promotions

Casino games are provided for entertainment. You accept that game results are determined by the relevant game systems and that outcomes may be random. Except where required by law, no representation is made that you will win or recover amounts you wager. You should only gamble with money you can afford to lose.

Before placing a wager, you should check the game information, applicable rules, stake details and any displayed conditions. A wager may be accepted, rejected or cancelled in accordance with the relevant game rules and applicable law. If a technical error, obvious mistake or system malfunction affects a game or transaction, Tcl99 Casino may take reasonable steps to correct the error and will act in accordance with applicable requirements.

Deposits must be made using an available payment method in your name or otherwise authorised for your use. You must ensure that your payment details are correct and that your financial institution permits the transaction. Tcl99 Casino may apply transaction checks, minimum or maximum amounts, processing conditions or temporary restrictions. Any such conditions will be shown where relevant.

You remain responsible for charges imposed by your bank, card provider, payment service or internet provider. Tcl99 Casino is not responsible for delays caused by a third-party payment provider, banking network, technical failure or circumstances outside its reasonable control. You should check your account history and report any transaction you do not recognise.

Withdrawal requests may be subject to identity, security and payment checks. Funds may be returned through an appropriate method and may be delayed while required checks are completed. Any applicable game, payment or promotional conditions will be disclosed on the website. You must not attempt to withdraw funds that result from fraud, a chargeback, a payment reversal or a breach of these terms.

Promotions, bonuses, free games and similar offers are subject to their own written conditions. Those conditions may specify eligibility, expiry, wagering, contribution, withdrawal or account requirements. If promotional conditions conflict with these terms, the promotional conditions will apply only to the extent of that conflict. Tcl99 Casino may withdraw or amend an offer where permitted by law, including where misuse or an obvious error is identified.

4. Responsible gambling, privacy and legal matters

Tcl99 Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to earn money, solve financial problems or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble when affected by alcohol, drugs, stress or strong emotions.

Do not chase losses or increase stakes to try to recover money.
Do not borrow money or use essential household funds to gamble.
Consider using available deposit, spending, session or loss controls.
Take a break or request account restrictions if gambling is becoming difficult to control.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request a temporary break, account restriction or self-exclusion using the responsible gambling tools or process made available on the website. A request may apply to some or all services and may require identity verification. You must not attempt to open another account or ask someone else to gamble for you while a restriction or self-exclusion is active.

Personal information is handled in accordance with the Tcl99 Casino Privacy Policy. This may include information collected during registration, verification, payments, customer support, website use and responsible gambling interactions. Information may be used for account administration, security, legal compliance, service improvement, communications and the prevention of fraud or other prohibited activity.

You must use the website lawfully and respectfully. You must not upload harmful material, interfere with security, copy or commercially exploit website content, infringe another person’s rights, or use the website to distribute spam or malicious code. Website content is provided on an availability basis and may be changed, suspended or withdrawn without notice where permitted by law.

To the extent permitted by law, Tcl99 Casino is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, internet interruptions, power failures, cyber incidents, device problems, third-party services or changes in legal requirements. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded.

If a dispute arises, you should first raise it through the support process available on the website and provide relevant information. Tcl99 Casino may investigate the matter and request further details. These terms are subject to the laws and courts that apply to the relevant operator, service and player, except where mandatory consumer or gambling laws provide otherwise.